Returns & Exchanges

Do you accept returns and exchanges?

We do! We are happy to accept returns on items within 14 days of the delivery date. We accept exchanges on jewelry and non-vintage clothing items within 14 days of the delivery date of the item(s). If you receive an item damaged contact us at hello@mawoolisa.com in 2 days after item is received or the merchandise can't be returned. Buyer is responsible for return postage.

 

Can I return sales items?

Final sale items are not eligible for exchanges or returns. Please read the descriptions of final sale items carefully or contact us if you have any questions before your purchase.

Refund 

Once we receive your returned item, you will be emailed a notification that your return was received. The merchandise will be inspected and your refund will be processed. A credit will be applied to your credit card or original form of payment within 3-5 business days.